Success story - Web Development Company

Problem

The client, a young company in a fast growth environment, was experiencing difficulties in meeting deadlines and budgets on fixed-price contracts.

Solution

We carried out an assessment of the situation, involving meeting a cross section of the, then, 16 person organisation, and recommended changes in how contracts were priced, how production was scheduled, how new contracts were handed over to production and how ongoing performance was managed. We assisted the company in implementing the changes – developing simple models to calculate the load/demand on production and to determine charge out rates.

Results

The Company improved its achievement of deadlines from about 50% late to 12% and grew strongly. Three years later the company was so successful that it had increased in size by 250% and was acquired by a leading international advertising agency.

During this three year period, we continued to work with the company. Our main input changed to providing controller services and, later on, in supporting them through the due diligence process. After the acquisition, the acquiring company retained our services to assist in a smooth transition from owner-managed to corporate culture.

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